If you used Cash App and experienced unauthorized transactions or faced potential data security issues, you might qualify to receive a portion of a $15 million settlement. This settlement stems from a class action lawsuit that accused Cash App’s parent company of failing to protect user data and financial information. Below, we’ll walk you through everything you need to know—from eligibility criteria to filing your claim on time.

Settlement Highlights
Topic | Details |
---|---|
Settlement Amount | $15 million |
Who Can Claim? | Cash App users with unauthorized transactions or data security breaches |
Deadline | Varies; check the official website |
Filing Method | Online form or mail-in submission |
Potential Payout | Dependent on total claims & final court approval |
Official Information | Listed on the official Cash App settlement website |
Why Is There a $15 Million Settlement?
A class action lawsuit alleged that some Cash App users suffered losses due to inadequate security practices, unauthorized account activity, or compromised personal information. While the company has not admitted wrongdoing, they agreed to a $15 million settlement to address these allegations and avoid further legal proceedings.
Who Is Eligible?
To qualify for a share of the settlement, you generally must meet these conditions:
- Active Cash App User: You used Cash App within the period specified by the lawsuit.
- Documented Issues: You have evidence of unauthorized transactions, data breaches, or other security flaws tied to your account.
- Verified Identity: Your claim form should match the email or phone number associated with your Cash App account.
If you’re unsure, visit the official settlement website to confirm eligibility by entering your registered Cash App details.
How to File Your Claim—Step-by-Step
- Gather Documentation
- Collect proof of any disputed transactions, relevant emails, or screenshots indicating account breaches.
- Save any communication you had with Cash App’s support team regarding these incidents.
- Access the Official Claim Portal
- Go to the official Cash App settlement website. Look for the link to the claim form or instructions for a mail-in option.
- Complete the Claim Form
- Provide your name, contact details, and the Cash App account credentials you used during the affected period.
- Detail your specific issues (e.g., unauthorized transactions, locked account issues, or data hacks).
- Upload or attach any supporting documents to strengthen your claim.
- Submit Before the Deadline
- Online filers will receive a confirmation email once your claim is submitted.
- If mailing your claim, use certified mail or a tracking service. Keep a copy of all documents.
- Await Approval & Payment
- After submission, the claims administrator reviews all entries.
- Once approved, expect a payout after the court’s final approval date. Payment options often include check, direct deposit, or even Cash App credit (based on the settlement terms).
Potential Payouts
Exact payment amounts vary based on:
- Total Number of Approved Claims: A higher number of claimants typically means smaller individual payouts.
- Loss Severity: Some users may receive more if they can prove significant financial or data-related harm.
- Legal Fees & Administrative Costs: These are deducted from the overall settlement fund before individual disbursements.
Important Deadlines & Dates
Each settlement has specific deadlines for filing claims and opting out. Keep an eye on:
- Claim Submission Deadline: Miss this date, and you forfeit your right to a payout.
- Objection or Exclusion Deadline: If you want to opt out or object, do so before this deadline.
- Final Approval Hearing: The court will give the settlement the green light, after which payouts can commence.
Always double-check the official settlement website for the most accurate and updated timeline.
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Frequently Asked Questions (FAQs)
- Do I Need a Lawyer to File a Claim?
No. You can file on your own for free. Attorneys are typically only needed if you decide to challenge or opt out of the settlement. - How Will I Receive the Settlement Money?
It varies—some settlements offer a check, direct deposit, or a balance credit to your Cash App account. - What If I Didn’t Keep Records of Unauthorized Charges?
Provide as much information as possible. Even partial documentation or statements can be helpful. The claims administrator reviews all evidence before approving or denying a claim. - Can I File More Than One Claim?
No. Each eligible user should submit only one claim, as duplicate submissions may lead to disqualification. - How Long Does It Take to Get Paid?
Payments are typically issued after final court approval, which can take several months. Watch for settlement updates to stay informed. - What If My Claim Is Rejected?
You may get a notice explaining the reason. In some cases, you can appeal or provide additional documentation. - Can I Opt Out of the Settlement?
Yes. By opting out, you retain the right to pursue your own legal case against the company. However, you forfeit the ability to receive any payout from this settlement.