HMRC Pension Refund 2025: The UK government has identified a pension miscalculation affecting thousands of retirees, primarily those who claimed Home Responsibilities Protection (HRP) credits between 1978 and 2010. As a result, HM Revenue and Customs (HMRC) is issuing refunds averaging £7,859 to those impacted. If you or someone you know may qualify, here’s how to check eligibility, respond to official letters, and avoid scams.

What is the HMRC Pension Refund?
The HMRC pension refund is a compensation scheme for individuals who missed out on HRP credits due to administrative errors. These credits were designed to protect the National Insurance (NI) records of people who took time off work to care for children or dependents.
Because of this oversight, many individuals—particularly women—received lower state pensions than they were entitled to. Now, HMRC is correcting the mistake by issuing back payments.
Who is Eligible for the £7,859 HMRC Pension Refund?
To qualify, you must meet the following conditions:
- You were a caregiver between 1978 and 2010 (e.g., for children under 16 or dependents with disabilities).
- You claimed Child Benefit during this period (or were eligible but didn’t register due to tax rule changes in 2013).
- You have gaps in your National Insurance record that may have affected your pension amount.
HMRC has identified around 370,000 affected individuals and has started sending letters to notify them.
How to Check If You’re Eligible?
1. Look for an HMRC Letter
If HMRC has contacted you, follow the instructions in the letter to confirm eligibility and claim your refund.
2. Check Your National Insurance Record
Visit GOV.UK to review your NI contributions and spot missing HRP credits.
3. Contact HMRC Directly
If you suspect you’re eligible but haven’t received a letter, call HMRC National Insurance Helpline: 0300 200 3500.
How to Claim the HMRC Pension Refund?
Step 1: Respond to the HMRC Letter
- If you’ve received a notification from HMRC, take the following steps:
- Confirm your identity.
- Provide required documentation, such as proof of Child Benefit claims.
Step 2: Complete Necessary Forms
Fill out any forms included with the letter. If unsure, seek guidance from HMRC or Citizens Advice.
Step 3: Wait for Processing
HMRC aims to process refunds within 8–12 weeks after receiving the completed forms.
Step 4: Check for Pension Adjustments
In addition to the lump sum refund, your state pension may increase if missing HRP credits are applied to your record.
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How to Avoid HMRC Pension Refund Scams?
Scammers often take advantage of government refund schemes to target unsuspecting individuals. Here’s how to protect yourself:
- Genuine HMRC contact: Official notifications are sent by post, never by email or text.
- Verify authenticity: If in doubt, visit the official HMRC website or call their helpline.
- Avoid sharing personal details: Never disclose sensitive information to unsolicited callers or emails.
- Report scams: Forward suspicious emails to phishing@hmrc.gov.uk or report scam calls directly to HMRC.
FAQs: HMRC Pension Refund 2025
1. How much money will I receive?
The average refund is £7,859, but some individuals may receive more or less, depending on their missed HRP credits.
2. What happens if I don’t respond to the HMRC letter?
You risk losing out on the refund and pension corrections. If you received a letter, it’s crucial to respond promptly.
3. What if I haven’t received an HMRC letter but think I’m eligible?
Check your National Insurance record on GOV.UK or contact HMRC at 0300 200 3500 to inquire about your eligibility.
4. Will my future pension payments increase?
Yes, correcting your NI record may increase your monthly state pension payments in addition to the refund.
5. Can I claim on behalf of someone else?
Yes, if you have Power of Attorney or other legal authorization, you can claim for a parent, spouse, or dependent.
For official guidance, visit HMRC’s website or call 0300 200 3500.

William James holds a Master’s degree and has been a content writer since 2015. With years of experience in research-based writing, he specializes in delivering informative and engaging content across various topics.